After Hours

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Please phone 02 6643 1100 to receive a message with the phone number of the doctor on call.

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If it is a medical emergency, please dial 000 for an ambulance or go directly to Grafton Base Hospital.

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Suggestions & Complaints

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We will constantly strive to give you and your family the best possible care and attention. If you have any suggestions or are unhappy about any aspect of our service please speak to the Practice Manager, Yvonne Byrnes. She will be more than happy to listen. If it is possible and necessary she will make improvements to what we do at Queen Street Clinic.

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If you prefer, you can contact the Health Care Complaints Commission on 1800 043 159 (Toll Free – NSW).

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We also have a suggestion box in the clinic for patients to leave anonymous suggestions or concerns.